FAQ

What size are your prints?

A3: 420mm x 297mm
A2: 420mm x 594mm
A1: 594mm x 841mm  
A0: 841mm x 1189mm

How is your art printed?

Each artwork is reproduced with a fine art printing method known as giclée, ensuring a crisp, superior finish.

Art is printed on 270gsm, 100% enhanced matte stock.

How will it be packaged so it arrives in good condition?

Unframed A3 and A2 prints are sent flat in a plastic sleeve with backing board between two pieces of corrugated cardboard and placed in a mailer bag or wrapped in brown paper. Unframed A1 and A0 prints are rolled with acid-free tissue and brown paper and put into a tube.

All framed prints are cardboard cornered, a piece of stiff card is secured over the glass and they are bubble wrapped and put in a custom fit box and marked with fragile tape.

Can you tell me about your framing service?

All information about framing can be found here.

Which countries do you ship to?

We ship prints within Aotearoa-New Zealand and world-wide. We only ship framed prints within Aotearoa-New Zealand.

How long does it take for you to ship?

Unframed prints are shipped within 7 days.

Framed prints (Aotearoa only) are shipped within 12 days.

How do I return art?

Each artwork is printed to order, so we do not accept returns.

In the very unlikely event there is a fault with your print, we will liaise with you to ensure it is replaced.